Considered crème de la crème among service providers in the U.S., Mediacom is known to offer cable internet service within 22 states and to 2,003 ZIP codes in the country.

That’s because Mediacom Internet holds the potential to attract target audiences with a superfast broadband service, a diverse cable TV menu, and a competitively priced digital home phone service, that does not disappoint!

But more so, Mediacom ensures that customers get instant access to a robust internet service, which does not come with any kind of speed lags, thus making this provider a highly recommended option.

No wonder the ISP is known to give a tight competition to rival providers.

At present, the provider boasts that its service catalog can be personalized to fit the needs of its digital consumer base.

This means that Mediacom customers can design their service deals according to their monthly consumption. Even though this is a tall claim that is constantly advertised by this top-notch provider, that’s not the case.

This is because Mediacom’s personalization option is limited to its multiple speed tiers.

Offering a Range of Speed Options to Digital Consumers

We listed the current stand-alone Mediacom packages that are delivered by the provider:

The Internet 100 

This speed tier is priced at $19.99 per month for an entire first year. And includes additional fees such as device installation and activation, modem/router rental, and the usual taxes. This price also includes a monthly $10 discount for autopay/paperless billing.

Besides this, the offer involves download speeds that rise as high as 100 Mbps whereas 5 Mbps for upload speeds. It is important to note that both download and upload speeds may vary area-wise. Users can connect up to 6 devices while 200 GB is for usage allowance, along with a steady in-home Wi-Fi connection.

The Internet 200

This speed tier is priced at $39.99 per month for an entire first year. And includes additional fees such as device installation and activation, modem/router rental, and the usual taxes. This price also includes a monthly $10 discount for autopay/paperless billing.

Besides this, the offer involves download speeds that rise as high as 200 Mbps whereas 10 Mbps for upload speeds. It is important to note that both download and upload speeds may vary area-wise. Users can connect up to 6 devices while 1000 GB is for usage allowance, along with a steady in-home Wi-Fi connection.

The Internet 1 GIG

This speed tier is priced at $59.99 per month for an entire first year. And includes additional fees such as device installation and activation, modem/router rental, and the usual taxes. This price also includes a monthly $10 discount for autopay/paperless billing.

Besides this, the offer involves download speeds that rise as high as 1000 Mbps whereas 50 Mbps for upload speeds. It is important to note that both download and upload speeds may vary area-wise. Users can connect up to 20+ devices while 6000 GB is for usage allowance, along with a steady in-home Wi-Fi connection.

But that’s not all!

Why Mediacom Is Ideal for Your Daily Broadband Needs?

Besides its high-speed plans, there are other reasons why Mediacom is worth that hype!

Optimum Service Reliability

According to a service performance report published by the Federal Communications Commission in 2016, Mediacom fared pretty well, when it came to delivering advertised speeds to its customer base.

Its subscribers were successfully receiving around eighty percent of the advertised speed tiers, which was slightly better than other top providers in the region such as Cox, which was only delivering around 75 percent at the time.

Data Caps + The 90-Day Money-Back Guarantee

Similar to its speed tiers, data options that are advertised by the provider also attract its digital consumer base, especially those with large internet consumption.

Data limits strategically increase as the speed plans increase, opening at 200 GB and soaring as high as 6000 GB. While the 6000 GB may seem abundant for plenty of users, it is ideal for advanced internet users.

Although Mediacom has received a lot of criticism for its mediocre customer support, it does offer consumers a 90-day money-back guarantee as redemption.

So if Mediacom users have any objection regarding the service during the initial 90-day service period, they can cancel Mediacom service without any sort of penalty!

Just make sure that you follow up with the refund process.

The Xtream Wi-Fi Router

Mediacom aggressively advertises its one-of-a-kind mesh Wi-Fi system, better known as ‘Xtream Wi-Fi’ to countrywide audiences. The idea behind Xtream is to utilize additional router pods so that all dead zones can be eliminated in the house and Wi-Fi coverage can penetrate every nook and cranny of your home!

According to Mediacom, this mesh system is ideal for homes that fall between 1000 and 3000 sq. feet or consist of two or more stories. The best part is that for the first 3 months, users can enjoy free service, after which they have to pay the monthly $5.

The Bottom Line

Even though Mediacom aims to deliver an impressive high-speed service and distinctive options for data limits that are bound to appeal to heavy internet users and their respective households, the pricing plans vary, ultimately depending on the user’s location.

Moreover, Mediacom is not suited for consumers looking for average speed plans and want deals on the slower or maybe the cheaper end of the bargain.

What’s more, Mediacom Customer Service falls short of expectations. And has consistently received average scores on the American Consumer Satisfaction Index.

So if you are consistently facing frequent outages, billing, or have several unresolved issues, contacting the support center may be a challenge in itself. This is ideal only if customer care doesn’t hold much value to you.

So the question remains … is Mediacom worth all that hype? Definitely and we couldn’t agree more!